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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zola Khajotian

February 20, 2026

5  out of  5
rating by Zola Khajotian
"Scott did a great job! He had excellent customer service and was extremely insightful. A true professional who knew everything I needed help with. He got me two policies for extremely affordable coverage. I highly recommend that anyone who comes to Jonathan Yu’s Agency work with him. 10/10 experience!"
We responded:
"Thank you for the fantastic review! We’re thrilled Scott could provide insightful, professional service and help you secure two policies with affordable coverage. Your 10/10 recommendation means a lot, and we’re glad your experience with us was so positive!"
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Sheng Chen

February 19, 2026

5  out of  5
rating by Sheng Chen
"刘璇服务的很好"
We responded:
"谢谢您的评价!很高兴听到刘璇为您提供了很好的服务。"
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Chase Wu

February 19, 2026

5  out of  5
rating by Chase Wu
"I was required to obtain auto and rental insurance and I had a chat with Scot. He is very nice guy and conversation went smoothly and straight forward. We solved all problems and taken care of everything in one phone call. I would recommend Jonathan’s office to others if they also interested in getting affordable insurance with satisfying services. Thumb up for them!"
We responded:
"Thank you for sharing your experience! We’re glad Scot made the process smooth, straightforward, and efficient, and that everything was taken care of in just one call. We appreciate your recommendation of our office and are happy to provide affordable insurance with satisfying service!
"
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Wanda Murrell

February 17, 2026

5  out of  5
rating by Wanda Murrell
"This is from Kathy Murrell. Somehow her rating ended up being a one star. She spoke with Aerial this morning and she loves Jonathan Yu's office in Columbus."
We responded:
"Thank you for the clarification! We’re glad Kathy had a great experience with Aerial and that she loves Jonathan Yu’s office in Columbus. We’ll make sure her feedback is noted correctly.
"
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Evan Vachon

February 16, 2026

5  out of  5
rating by Evan Vachon
"Jade is very good speaks very clearly has amazing patience."
We responded:
"Thank you for your feedback! We’re glad you found a great price and had such a positive experience with Jade. Her patience and clear guidance make all the difference!
"
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Amanda Smith

February 12, 2026

5  out of  5
rating by Amanda Smith
"Scott was definitely the best agent to go through i can't thank him enough"
We responded:
"Thank you for your feedback! We’re thrilled you found a great price and had such a positive experience with Scott. He’ll be happy to hear your kind words!
"
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Betty McDade

February 11, 2026

5  out of  5
rating by Betty McDade
"Great response from Connie. Thank you."
We responded:
"Thank you for your feedback! We’re glad Connie was able to provide a great response. We appreciate you sharing your experience!
"
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Maria Crawford

February 10, 2026

5  out of  5
rating by Maria Crawford
"Xuan was extremely helpful in assisting me today. She was very knowledgeable on advising me on information about a possible claim. She was very professional and friendly"
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William Brooks

February 10, 2026

5  out of  5
rating by William Brooks
"Scott was my underwriter. He was extremely helpful and proficient in establishing my insurance for a newer vehicle that I purchased also very professional!!"
We responded:
"Thank you for your feedback! We’re glad Scott was helpful and professional in setting up your insurance for your new vehicle. We appreciate you sharing your positive experience!
"
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Chrissy

February 5, 2026

5  out of  5
rating by Chrissy
"Great service and wonderful people always there when I need them ."
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Qian Chen

February 4, 2026

5  out of  5
rating by Qian Chen
"I had a great experience with State Farm thanks to Xuan. She was extremely kind, patient, and went the extra step by contacting the billing department to help resolve my issue. I really appreciated her dedication and professionalism. Thank you, Xuan, for the excellent service!"
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Elizabeth (cookie)

February 4, 2026

5  out of  5
rating by Elizabeth (cookie)
"Scott was the best 👌"
We responded:
"Thank you for your feedback! We’re thrilled to hear Scott was the best and made your experience great!
"
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Ashley Isom

February 2, 2026

5  out of  5
rating by Ashley Isom
"Had a great experience with Scott! He’s very knowledgeable and helped me out with better coverage at a better price!"
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s zhang

January 29, 2026

5  out of  5
rating by s zhang
"Miss Liu(刘璇)did excellent service and detailed explanation"
We responded:
"Thank you for your feedback! We’re glad Miss Liu (刘璇) provided excellent service and a detailed explanation for your property and vehicle insurance. We appreciate you sharing your experience!
"
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Monica L Lane

January 28, 2026

5  out of  5
rating by Monica L Lane
"Nick cone did a wonderful job."
We responded:
"Thank you for your feedback! We’re glad to hear Nick Cone did a wonderful job and made your experience positive.
"
Profile photo of Tianwen Chen

Tianwen Chen

January 28, 2026

5  out of  5
rating by Tianwen Chen
"贵公司的服务非常好 很有耐心 面面俱到 既考虑客户利益有考虑到了公司的利益 我的接待员刘梦琪小姐很有耐心 服务态度极好 做事认真 负责 很感谢她 也感谢贵公司培养了这么好的员工 再次感谢🙏"
We responded:
"非常感谢您的反馈!很高兴听到刘梦琪小姐为您提供了耐心、周到且专业的服务,也很高兴我们的团队能够兼顾客户和公司的利益。我们会将您的赞赏转达给她,她一定会非常高兴听到您的肯定!
"
Profile photo of Lenin Paulino

Lenin Paulino

January 26, 2026

5  out of  5
rating by Lenin Paulino
"Super satisfied with Scott, very professional, great guy and excellent customer service!.
I would recommend him to anyone who is looking for a great experience while shopping for insurance!. Top notch!."
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Danaa Hekim

January 26, 2026

5  out of  5
rating by Danaa Hekim
"I got my policy, and he offered useful information in guiding my choice"
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sky bray-harris

January 26, 2026

5  out of  5
rating by sky bray-harris
"Michelle was awesome at helping me get insurance on my motorcycle, even contacted me on her days off to help"
We responded:
"Thank you for your feedback! We’re thrilled Michelle went above and beyond to help you get motorcycle insurance, even reaching out on her days off. She’ll be so happy to hear your kind words!
"
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Ronnie Kunze

January 22, 2026

5  out of  5
rating by Ronnie Kunze
"Ariel was wonderful to deal with , she was very thorough. She saved me so much money, fantastic insurance at greatest rates ! I'm so happy & So thankful to her ! Great job Ariel !
thank you for your help !"
We responded:
"Thank you for your amazing feedback! We’re thrilled Ariel could help you save money and provide fantastic insurance at great rates. She’ll be so happy to hear your kind words!
"
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Rosy Castillo

January 22, 2026

5  out of  5
rating by Rosy Castillo
"Tuve una buena experiencia su personal es muy atento en especial Scott me trató muy bien y con mucho respeto"
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Cory Jefferson

January 21, 2026

5  out of  5
rating by Cory Jefferson
"Was very helpful and easy to talk to. I definitely appreciated the interaction. Great worker!!!"
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Andrew Demand

January 21, 2026

5  out of  5
rating by Andrew Demand
"Scott was incredibly helpful in getting my State Farm car insurance set up. He explained everything clearly, answered all my questions, and made the whole process easy and stress-free. I really appreciated how responsive and knowledgeable he was. Highly recommend working with him!"
Profile photo of George Pringle

George Pringle

January 21, 2026

5  out of  5
rating by George Pringle
"I did appreciate the way you help me with my iD card because you took the scare.out of me for driving without it."
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Anthony

January 21, 2026

5  out of  5
rating by Anthony
"Thank you Scott he was very professional! Have a blessed year thank for the huge discount!"