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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sani Gee

March 5, 2026

5  out of  5
rating by Sani Gee
"Scott was great he helped me out i would really recommend this person to friends and family, Great professional attitude. Very kind and also a great problem solver. Thank you very much Scott!"
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liping hu

March 4, 2026

5  out of  5
rating by liping hu
"刘璇"
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Nicholas Thomas

March 4, 2026

5  out of  5
rating by Nicholas Thomas
"connie did a excellent job with helping me out"
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Felecia Lucas

March 3, 2026

5  out of  5
rating by Felecia Lucas
"Thanks Scott for being such a help.I appreciate your help and patience thanks again Felecia Lucas"
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Kaytie P

March 3, 2026

5  out of  5
rating by Kaytie P
"Ariel was super friendly, helpful, and informative while I was shopping for new auto and home insurance, and helped me to put together a couple of different quotes to best meet my needs. Anyone working with her is in good hands!"
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Hayden Levesque

March 3, 2026

5  out of  5
rating by Hayden Levesque
"Ariel was so amazing to us! We’re young and getting our first home. We asked her the same questions multiple times and she was very thorough and sweet to us!"
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gabe

March 2, 2026

5  out of  5
rating by gabe
"Was very quick and easy got me what I needed and saved me tons than what I was paying before. Jonathan is the man!"
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E.J. Hunt

February 28, 2026

5  out of  5
rating by E.J. Hunt
"I would like to give thank you to Franny, Within the Jonathan Yu State Farm office servicing in Columbus, Ohio. She was very helpful assisting with claims, even though that was not her general field of work, Franny went above and beyond to assist me and also to allow me to vent frustration from prior interactions with a different department as that is not generally a part of the position. She gave clear and concise direction on what she would be doing, and she made sure those things happened and with follow up."
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Jori Schlievert

February 26, 2026

5  out of  5
rating by Jori Schlievert
"Great service and easy communication. 100% recommend State Farm - Yu Insurance and Financial Services. Extra thanks to Tarik for helping me get the best rates!"
We responded:
"Thank you for the 100% recommendation! We’re glad you had great service and easy communication. We’ll share your thanks with Tarik for helping you get the best rates."
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Aly Karabin

February 25, 2026

5  out of  5
rating by Aly Karabin
"Scott was incredibly helpful and easy to talk to. He took the time to answer all my questions, explained everything clearly, and never made me feel pressured. It’s rare to find such personable and genuine customer service, and I really appreciated the positive experience. I would definitely recommend reaching out to them if you’re looking for someone knowledgeable and kind to work with."
We responded:
"Thank you for the thoughtful review! We’re so glad to hear Scott was helpful, clear, and never made you feel pressured. Providing personable, genuine service is exactly what we strive for. We truly appreciate your recommendation and are always here if you need anything!"
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Dorothy Jackson

February 24, 2026

5  out of  5
rating by Dorothy Jackson
"Scott was very helpful and pleasant to work with and very patient with all the tech problems we had! 🥰"
We responded:
"Thank you for the wonderful feedback! We’re so glad to hear Scott was helpful, patient, and pleasant to work with—even through the tech hiccups. We truly appreciate you trusting us with your vehicle and renter’s insurance! "
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Chase Wu

February 23, 2026

5  out of  5
rating by Chase Wu
"I was required to obtain auto and rental insurance and I had a chat with Scott. He is a nice guy and conversation went smoothly and straight forward. We solve problems and be able to keep matters checked. Later, Franny, as the policy specialist, is able to help me fix the rental insurance issue at last minute call on Friday, which was a life saving moment before moving. I would recommend Jonathan’s office to others if you also interested in getting affordable insurance with satisfying services. Thumb up for them!"
We responded:
"Thank you for sharing your experience! We’re glad Scot made the process smooth, straightforward, and efficient, and that everything was taken care of in just one call. We appreciate your recommendation of our office and are happy to provide affordable insurance with satisfying service! "
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Zola Khajotian

February 20, 2026

5  out of  5
rating by Zola Khajotian
"Scott did a great job! He had excellent customer service and was extremely insightful. A true professional who knew everything I needed help with. He got me two policies for extremely affordable coverage. I highly recommend that anyone who comes to Jonathan Yu’s Agency work with him. 10/10 experience!"
We responded:
"Thank you for the fantastic review! We’re thrilled Scott could provide insightful, professional service and help you secure two policies with affordable coverage. Your 10/10 recommendation means a lot, and we’re glad your experience with us was so positive!"
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Sheng Chen

February 19, 2026

5  out of  5
rating by Sheng Chen
"刘璇服务的很好"
We responded:
"谢谢您的评价!很高兴听到刘璇为您提供了很好的服务。"
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Wanda Murrell

February 17, 2026

5  out of  5
rating by Wanda Murrell
"This is from Kathy Murrell. Somehow her rating ended up being a one star. She spoke with Aerial this morning and she loves Jonathan Yu's office in Columbus."
We responded:
"Thank you for the clarification! We’re glad Kathy had a great experience with Aerial and that she loves Jonathan Yu’s office in Columbus. We’ll make sure her feedback is noted correctly. "
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Evan Vachon

February 16, 2026

5  out of  5
rating by Evan Vachon
"Jade is very good speaks very clearly has amazing patience."
We responded:
"Thank you for your feedback! We’re glad you found a great price and had such a positive experience with Jade. Her patience and clear guidance make all the difference! "
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Amanda Smith

February 12, 2026

5  out of  5
rating by Amanda Smith
"Scott was definitely the best agent to go through i can't thank him enough"
We responded:
"Thank you for your feedback! We’re thrilled you found a great price and had such a positive experience with Scott. He’ll be happy to hear your kind words! "
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Betty McDade

February 11, 2026

5  out of  5
rating by Betty McDade
"Great response from Connie. Thank you."
We responded:
"Thank you for your feedback! We’re glad Connie was able to provide a great response. We appreciate you sharing your experience! "
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Maria Crawford

February 10, 2026

5  out of  5
rating by Maria Crawford
"Xuan was extremely helpful in assisting me today. She was very knowledgeable on advising me on information about a possible claim. She was very professional and friendly"
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William Brooks

February 10, 2026

5  out of  5
rating by William Brooks
"Scott was my underwriter. He was extremely helpful and proficient in establishing my insurance for a newer vehicle that I purchased also very professional!!"
We responded:
"Thank you for your feedback! We’re glad Scott was helpful and professional in setting up your insurance for your new vehicle. We appreciate you sharing your positive experience! "
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Chrissy

February 5, 2026

5  out of  5
rating by Chrissy
"Great service and wonderful people always there when I need them ."
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Qian Chen

February 4, 2026

5  out of  5
rating by Qian Chen
"I had a great experience with State Farm thanks to Xuan. She was extremely kind, patient, and went the extra step by contacting the billing department to help resolve my issue. I really appreciated her dedication and professionalism. Thank you, Xuan, for the excellent service!"
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Elizabeth (cookie)

February 4, 2026

5  out of  5
rating by Elizabeth (cookie)
"Scott was the best 👌"
We responded:
"Thank you for your feedback! We’re thrilled to hear Scott was the best and made your experience great! "
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Ashley Isom

February 2, 2026

5  out of  5
rating by Ashley Isom
"Had a great experience with Scott! He’s very knowledgeable and helped me out with better coverage at a better price!"
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s zhang

January 29, 2026

5  out of  5
rating by s zhang
"Miss Liu(刘璇)did excellent service and detailed explanation"
We responded:
"Thank you for your feedback! We’re glad Miss Liu (刘璇) provided excellent service and a detailed explanation for your property and vehicle insurance. We appreciate you sharing your experience! "