State Farm® Insurance Agent Jonathan Yu

"今天打电话我的车保险公司咨询了关于异地租车保险问题。刘璇女士完美的解决了我的问题。在此 我想对它说一声感谢 她做得非常的出色"

"Doria Xu was really helpful and answer all my questions, she also went ahead to provide additional information to discount my premium. I was mad at my previous insurance company for increasing premium over the past six month with no accident or claim. Doria managed to calmed me down took a step by step approach to review every detail to give me a good discount. Thank you State Farm and Doria Xu"

"Great State Farm office. Always responsive, helpful, and prompt. Xuan was especially helpful in navigating my insurance policy options! Thank you!"

"I've had very positive experiences with Jonathan Yu's office for more than a decade. I'd recommend them to anyone. I specifically want to call out Franny for being amazing to work with. She consistently goes above and beyond in my interactions with her. She's a total gem!"

"Today I arranged insurance for my fiancés new car. Xuan was a fantastic help, she was very knowledgeable and was also able to speak with my fiancé in her language, Mandarin. I have my personal insurance with this agency also for several years. I would highly recommend them to everyone."

"Good service"

"Listen been going there working with Mary for years. Today I had the pleasure working with Jade and am so pleased to say , they provided the same great service. I felt attended to, listen to, accommodated and satisfied. I have really loved —- honestly— this company from the purchase of my home25 years ago to now. Thank you Jade for your time, patience and quality customer service."

"Jade is fantastic—knowledgeable, responsive, and truly cares about getting the best for her clients. Highly recommend!"

"Don't be afraid to call, These are very nice helpful people!!! Mary Hazelton was who assisted me and she was fantastic! I'm 21 and knew nothing before calling about insurance and she broke everything down for me and explained it perfectly definitely give these fellas a call folks!😁🙏"

"Great service and helpful advice would ask for her again-xuan liu. Thank you"

"This review is for Mary, one of the best company representatives I've communicated with in quite a while. Following is an email I sent regarding her response/action relating to frustration and concerns I had about my State Farm auto insurance billing being increased $400/year following a crash totally caused by a loaner car that accelerated at a rapid speed after a stop causing it to crash into a tree: Mary, Thank you so much for listening to my concerns and frustrations and for following up as requested and providing the information below (listed in the email not included). Your assistance and professionalism were and are greatly and sincerely appreciated. I've decided I will move forward with the information you provided and hopefully be able to determine a positive resolution to my concerns and frustrations. You are a true asset to the New Albany State Farm team. Martha"

"I am very disappointed with my experience with Johnathan, a State Farm agent. He has consistently failed to respond to phone calls and text messages, which is unacceptable when dealing with important insurance matters. As a representative of State Farm, I expected professionalism and clear communication, but unfortunately, that has not been the case. I strongly disagree with how he handles customer service and would not recommend him to others. I hope State Farm takes notice and holds their agents to a higher standard."

"Was assisted by a fabulous staff member named Vicky who was extremely knowledgeable and knew what she was doing. I appreciate her work dearly and recommend her to others!"

"Thank you, Xuan, for helping me with my renters and auto insurance!"

"Nice service!"

"Xuan was very helpful polite courteous and to the point the time takened to explain my questions and concerns especially with the problem of the app was very appreciative great customer service thank you State farm"

"非常感谢Jake的回电和细心解答我的疑问，"

"Very pleasant and I was satisfied with the service"

"刘璇服务的很棒 哈哈哈"

"Michelle was amazing! Her customer service is top notch! She explained everything in detail and made the transition to new insurance so easy!"

"I had spoken to Torri. She was such a pleasure to work with answering every question, even the stupid ones. 😂 Thank you so much, Torri. I'll be calling you Monday."

"Called to get an answer about my policy and Tori took the time make sure she was giving me the correct answer."

"Very grateful to Xuan for helping me with auto policy renewal. I have been a customer of Jonathan Wu for many years due to their excellent customer service."

"Jade served me today, very professional and polite, all the problems were solved, thank you"

"Xuan, was really helpful."