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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jianqin Wu

Jianqin Wu

November 11, 2024

5  out of  5
rating by Jianqin Wu
"Doria is very nice. She helped me a lot!"
We responded:
"We're delighted to hear that Doria was able to assist you effectively. Your satisfaction is our priority, and we appreciate your positive feedback."
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Tuna Fish

November 5, 2024

5  out of  5
rating by Tuna Fish
"Bernice 非常耐心的帮助我解决了问题,非常感谢🙏"
We responded:
"We're delighted to hear that Bernice was able to assist you effectively. Your satisfaction is our priority, and we appreciate your feedback."
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Rod Williams

October 30, 2024

5  out of  5
rating by Rod Williams
"I just want to Thank Michelle for her Awesome service in providing me with great Home and Auto insurance. She explained everything perfectly and I appreciate her patience. Thanks again Michelle"
We responded:
"Thank you, Rod, for your kind words! We're thrilled to hear about your positive experience with Michelle. Providing clear and patient service is our priority. We appreciate your trust in us for your Home and Auto insurance needs."
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Jon Tresh

October 30, 2024

5  out of  5
rating by Jon Tresh
"Thanks for all the help Connie"
We responded:
"Thank you, Jon!"
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Jake Shi

October 24, 2024

5  out of  5
rating by Jake Shi
"very good service, patiently and friendly, recommend strongly!"
We responded:
"Thank you, Jake, for your kind words and strong recommendation! We're delighted to hear that you found our service patient and friendly. Your satisfaction is our top priority, and we appreciate your support."
Profile photo of Kimberly Mulvaine

Kimberly Mulvaine

October 24, 2024

5  out of  5
rating by Kimberly Mulvaine
"I switched to State Farm a few years ago because my previous insurance provider raised my rates too much, too frequently. I have not had any significant increases with State Farm. When I had a barn built I contacted State Farm to begin gaining an understanding of coverage rates and options. Mary was amazing! She was very informative and explained my options thoroughly. She was extremely patient as I considered my options and even helped me with exploring if I had any cost savings options with my auto coverage to help offset the premium rates of adding my barn! She also educated me on additional life coverage options. She made a dreaded task enjoyable! I recommend speaking with Mary for any insurance needs you have. I'm no longer dreading future insurance conversations any as long as I can work with Mary!"
We responded:
"Thank you, Kimberly, for your kind words! We're thrilled to hear about your positive experience with Mary. Your satisfaction is our priority, and we're glad she made the process enjoyable for you. We appreciate your recommendation and look forward to serving your future insurance needs."
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Chuck Weiden

October 15, 2024

5  out of  5
rating by Chuck Weiden
"Went over to the New Albany office after receiving an email from State Farm. My wife and I had a lovely chat with Mary Hazelton, which turned into a full insurance review. Mary was very thorough, answering many questions and making a few suggestions. Very helpful!"
We responded:
"Thank you, Chuck! We're delighted to hear about your positive experience with Mary. It's wonderful to know she provided thorough and helpful service. We appreciate your feedback and look forward to assisting you and your wife in the future."
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Yan Zhuang

October 10, 2024

5  out of  5
rating by Yan Zhuang
"Jade is the best employee!"
We responded:
"We're thrilled to hear that Jade provided you with excellent service."
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Connor_case18:IG

October 8, 2024

5  out of  5
rating by Connor_case18:IG
"Connie was amazing and very understanding and explained everything"
We responded:
"Thank you, Connor, for your kind words! We're thrilled to hear that Connie provided you with exceptional service and clear explanations. Your satisfaction is our priority, and we appreciate your positive feedback."
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Ryan Z

October 4, 2024

5  out of  5
rating by Ryan Z
"Good communication."
We responded:
"Thank you, Ryan! We're pleased to hear that you appreciated our communication. Providing clear and effective communication is a top priority for us."
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Lili N

October 3, 2024

5  out of  5
rating by Lili N
"Michelle and Murphy did an amazing job getting my auto insurance afforadable and always answer my questions quickly! They have been nothing but patient and nice throughout the whole process."
We responded:
"Thank you, Lili! We're thrilled to hear that Michelle and Murphy provided you with excellent service and affordable auto insurance. Your kind words and satisfaction mean a lot to us."
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Dr. Kewa Li

September 27, 2024

5  out of  5
rating by Dr. Kewa Li
"Great services, friendly staffs to have addressed all our concerns promptly."
We responded:
"Thank you for your kind words. We're delighted to hear that our team was able to address your concerns promptly. Your satisfaction is our top priority, and we appreciate your trust in our services."
Profile photo of Kevin Z

Kevin Z

September 26, 2024

5  out of  5
rating by Kevin Z
"Bernice is very patient and helpful! Thanks for her assistance!"
We responded:
"Thank you, Kevin! We're thrilled to hear that Bernice provided you with excellent service. Your positive feedback is greatly appreciated, and we'll be sure to share your kind words with her."
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Alan Chu

September 25, 2024

5  out of  5
rating by Alan Chu
"Connie helped me getting couple issues sorted out in a timely manner. She is very knowledgeable and very detail with meeting my requests even she hasn't worked with me directly in the past. The is truly professional and I will definitely recommend her."
We responded:
"Thank you, Alan, for your kind words. We're thrilled to hear that Connie was able to assist you efficiently and professionally. Your recommendation means a lot to us."
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Melanie Ferrara

September 24, 2024

5  out of  5
rating by Melanie Ferrara
"Efficient and friendly service. Murphy was quick to answer all my questions and to process my requests."
We responded:
"Thank you, Melanie, for your kind words! We're delighted to hear that Murphy provided efficient and friendly service. Your satisfaction is our priority, and we're glad we could assist you promptly."
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Liching Jaung

September 24, 2024

5  out of  5
rating by Liching Jaung
"The premium payment process was done smoothly. Connie has also answered my questions clearly."
We responded:
"Thank you for the feedback!"
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Anny Chen

September 20, 2024

5  out of  5
rating by Anny Chen
"I called their company today and an operator named Zoe was very patient and responsible in helping me with my billing issues. I am very grateful for her help."
We responded:
"Thank you, Anny, for your kind words. We're delighted to hear that Zoe provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback."
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Marica Buell

September 20, 2024

5  out of  5
rating by Marica Buell
"Connie did a great explaining my coverage and questions. She was pleasant and helpful."
We responded:
"Thank you, Marica, for your kind words! We're delighted to hear that Connie was able to assist you effectively and make your experience pleasant. Your satisfaction is our priority, and we appreciate your positive feedback."
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Victoria Marko

September 19, 2024

5  out of  5
rating by Victoria Marko
"Connie has helped me multiple times! She is efficient and timely! Very happy with customer service"
We responded:
"Thank you, Victoria, for your kind words! We're thrilled to hear that Connie has been able to assist you efficiently and promptly. Your satisfaction with our customer service is greatly appreciated."
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Dream Wang

September 18, 2024

5  out of  5
rating by Dream Wang
"Great agency with amazing service, I really recommend Jade Guo, she is a such knowledgeable agent who always help me with my insurance questions and she helped me found the life policy that suit for me the most. I really appreciate her help, patience and her professionalism !"
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Jade. Her dedication to providing knowledgeable and professional service is something we take great pride in. We appreciate your recommendation and look forward to continuing to serve you."
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Zhang Xianghua

September 14, 2024

5  out of  5
rating by Zhang Xianghua
"许小姐很好,很耐心,是我看到的最好的保险员!"
We responded:
"感谢您抽出宝贵时间给我们留下评论。"
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Francis

September 13, 2024

5  out of  5
rating by Francis
"7 out of 5 stars! Murphy did an amazing job! He was able to clearly answer all my questions and even found some ways to help me save some money. I suffer from anxiety and was nervous about going but they make you feel very welcomed and comfortable when he was assisting. Highly recommend this State Farm office."
We responded:
"Thank you, Francis! We're thrilled to hear about your positive experience with Murphy. It's wonderful to know he could address your concerns and help you save money. Your recommendation means a lot to us. We look forward to assisting you again!"
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Wei Xiong

September 13, 2024

5  out of  5
rating by Wei Xiong
"I had some issues with bills and payments, so I consulted Zoe. She took some time to look into the situation and provided me with a very detailed explanation. I really appreciate her service and highly recommend her to other clients."
We responded:
"Thank you for your kind words. We're delighted to hear that Zoe was able to assist you with your billing and payment concerns. Your recommendation means a lot to us, and we appreciate your trust in our service."
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Jean Zhang

September 11, 2024

5  out of  5
rating by Jean Zhang
"Mushy is very professional and very helpful. Thanks a lot"
We responded:
"Thank you, Jean, for your kind words! We're delighted to hear that our team provided you with professional and helpful service. Your satisfaction is our priority, and we appreciate your feedback."
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Robert DeTar

August 29, 2024

5  out of  5
rating by Robert DeTar
"Just switched to State Farm today, Michelle was wonderful to work with and very helpful."
We responded:
"Thank you, Robert! We're thrilled to hear that Michelle provided you with excellent service. Welcome to State Farm!"