Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Owen Best

Owen Best

February 10, 2025

5  out of  5
rating by Owen Best
"Has been the only insurance company that I have been with. Overall has been a great experience. Today Connie helped me out and answered any and all questions that I threw her way. What a great experience helping me change my policy!"
Profile photo of YIWEI SUN

YIWEI SUN

February 6, 2025

5  out of  5
rating by YIWEI SUN
"非常贴心的服务,非常感谢!"
We responded:
"感谢您的好评,YIWEI!我们很高兴您对我们的服务感到满意。您的支持是我们不断进步的动力。如有任何需求,请随时与我们联系。祝您一切顺利!"
Profile photo of zhen “Zack Daniel” dong

zhen “Zack Daniel” dong

February 4, 2025

5  out of  5
rating by zhen “Zack Daniel” dong
"Tori is absolutely helpful agent She is quick to get her paperwork done"
We responded:
"Zack, thank you for your wonderful feedback! We're delighted to hear that Tori provided you with excellent service. Your satisfaction is our priority, and your kind words motivate us to continue delivering exceptional experiences. We appreciate your support. "
Profile photo of Kenny Russell

Kenny Russell

January 31, 2025

5  out of  5
rating by Kenny Russell
"Tori Cash was great helping me with my policy information. Very professional and easy to work with. Keep up the great work."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Tori provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to continuing to serve you."
Profile photo of Danean Frasure

Danean Frasure

January 30, 2025

5  out of  5
rating by Danean Frasure
"We have been with Jonathan a long time and had some issues we needed worked out. Tori was professional, kind and very helpful. She helped us with any and all questions that we had, and answered them truthfully. Thank You Tori! Great Work!"
We responded:
"Thank you for your kind words and for being a loyal customer. We're thrilled to hear that Tori provided you with excellent service and addressed your concerns effectively. Your feedback is greatly appreciated. We look forward to continuing to serve you."
Profile photo of Kevin Li

Kevin Li

January 30, 2025

5  out of  5
rating by Kevin Li
"Franny Miller was very helpful! Thank you!"
We responded:
"Thank you for your kind words, Kevin! We are delighted to hear that Jade provided you with excellent service."
Profile photo of Paul Wei

Paul Wei

January 27, 2025

5  out of  5
rating by Paul Wei
"Victor was nice and patient!"
We responded:
"Thank you for the 5 star review, Paul!"
Profile photo of Gregory Shearer

Gregory Shearer

January 27, 2025

5  out of  5
rating by Gregory Shearer
"Connie, was very helpful. She is knowledgeable on products. She was able to educate on Ting service. Thank you so very much Connie"
We responded:
"Thank you Gregory, I am happy Connie was able to help! Her, me and my team appreciate your positive feedback!"
Profile photo of Denver Mathews

Denver Mathews

January 24, 2025

4  out of  5
rating by Denver Mathews
"Dealt with Franny very very nice and very helpful. Very professional she deserves to be recognized."
We responded:
"Thank you for your feedback. We're thrilled to hear about your positive experience with Franny. We appreciate your kind words and will ensure she receives the recognition she deserves. Your satisfaction is important to us."
Profile photo of Tommasine1

Tommasine1

January 22, 2025

5  out of  5
rating by Tommasine1
"This review five star review is for Connie, she helped me get my new car insured. She was informative and friendly, she made the process very simple and trouble free. I really appreciated all her efforts."
We responded:
"Thank you!"
Profile photo of Marylin Eggleston

Marylin Eggleston

January 15, 2025

5  out of  5
rating by Marylin Eggleston
"Michelle was more than helpful. I called for renters insurance and we combined that with my auto insurance. She was able to save me on both. She was very kind and professional."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Michelle provided you with excellent service and savings on your renters and auto insurance. "
Profile photo of Keith McCray

Keith McCray

January 8, 2025

5  out of  5
rating by Keith McCray
"Tori at State Farm Johnathan Yu office in New Albany, OH done a fantastic job at customer service answering questions without hesitation and helped me solve my issue."
We responded:
"Thank you for your wonderful feedback about Tori's service. We're thrilled to hear she provided excellent assistance and resolved your issue. Your satisfaction is our priority, and we appreciate your 5-star rating."
Profile photo of jackie grisvard

jackie grisvard

December 31, 2024

5  out of  5
rating by jackie grisvard
"Connie is my favorite !"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Connie has made such a positive impression. Your satisfaction is our priority, and we appreciate your support."
Profile photo of Kenneth James Bowler

Kenneth James Bowler

December 19, 2024

5  out of  5
rating by Kenneth James Bowler
"Michelle was very professional very kind and considerate and most of all patient. She helped me understand things that weren’t clear and I ended up with a great bundle of savings. Hats off to your greatest asset."
We responded:
"Thank you, Kenneth, for your wonderful feedback! We're thrilled to hear about your positive experience with Michelle. She truly is an asset to our team. We're glad she could assist you effectively. "
Profile photo of Yamina Sailaa

Yamina Sailaa

December 12, 2024

5  out of  5
rating by Yamina Sailaa
"Murphy is very patient and professional."
We responded:
"We're thrilled to hear that his patience and professionalism made a positive impression. Your feedback is greatly appreciated and will be shared with him. We look forward to serving you again soon!"
Profile photo of Teri Shamblin

Teri Shamblin

December 6, 2024

5  out of  5
rating by Teri Shamblin
"Great prices,coverage and customer service is the best. Just left Progressive because of their prices and had been with them for 30 years but State Farm bet them 🥰😍😄😃"
We responded:
"Thank you, Teri! We're thrilled to hear that you're happy with our prices, coverage, and customer service. It's wonderful to have you at our agency. Welcome to the State Farm family!"
Profile photo of Mike Newsome

Mike Newsome

November 20, 2024

5  out of  5
rating by Mike Newsome
"Franny (my agent today) made sure I felt like a person and not a policy number. Like a good neighbor Franny from State Farm was there!"
We responded:
"Thank you, Mike! We're thrilled to hear that Franny provided you with such personalized service. Your satisfaction is our priority, and it's wonderful to know you felt valued."
Profile photo of Ming Chen

Ming Chen

November 14, 2024

5  out of  5
rating by Ming Chen
"Michelle is the most professional insurance agent I have ever met. She provides thoughtful and meticulous service. I highly recommend her."
We responded:
"We're thrilled to hear that you found Michelle's service thoughtful and meticulous. Your recommendation means a lot to us."
Profile photo of James Mosher

James Mosher

November 14, 2024

5  out of  5
rating by James Mosher
"I switched to State Farm because I saved over 2,500 every 6 months on 2 vehicles for the same coverage I had with Allstate. My agent is Jonathan Yu"
We responded:
"Thank you, James! We're thrilled to hear about your savings and satisfaction with our service. We appreciate your trust in State Farm!"
Profile photo of Jianqin Wu

Jianqin Wu

November 11, 2024

5  out of  5
rating by Jianqin Wu
"Doria is very nice. She helped me a lot!"
We responded:
"We're delighted to hear that Doria was able to assist you effectively. Your satisfaction is our priority, and we appreciate your positive feedback."
Profile photo of Tuna Fish

Tuna Fish

November 5, 2024

5  out of  5
rating by Tuna Fish
"Bernice 非常耐心的帮助我解决了问题,非常感谢🙏"
We responded:
"We're delighted to hear that Bernice was able to assist you effectively. Your satisfaction is our priority, and we appreciate your feedback."
Profile photo of Rod Williams

Rod Williams

October 30, 2024

5  out of  5
rating by Rod Williams
"I just want to Thank Michelle for her Awesome service in providing me with great Home and Auto insurance. She explained everything perfectly and I appreciate her patience. Thanks again Michelle"
We responded:
"Thank you, Rod, for your kind words! We're thrilled to hear about your positive experience with Michelle. Providing clear and patient service is our priority. We appreciate your trust in us for your Home and Auto insurance needs."
Profile photo of Jon Tresh

Jon Tresh

October 30, 2024

5  out of  5
rating by Jon Tresh
"Thanks for all the help Connie"
We responded:
"Thank you, Jon!"
Profile photo of Jake Shi

Jake Shi

October 24, 2024

5  out of  5
rating by Jake Shi
"very good service, patiently and friendly, recommend strongly!"
We responded:
"Thank you, Jake, for your kind words and strong recommendation! We're delighted to hear that you found our service patient and friendly. Your satisfaction is our top priority, and we appreciate your support."
Profile photo of Kimberly Mulvaine

Kimberly Mulvaine

October 24, 2024

5  out of  5
rating by Kimberly Mulvaine
"I switched to State Farm a few years ago because my previous insurance provider raised my rates too much, too frequently. I have not had any significant increases with State Farm. When I had a barn built I contacted State Farm to begin gaining an understanding of coverage rates and options. Mary was amazing! She was very informative and explained my options thoroughly. She was extremely patient as I considered my options and even helped me with exploring if I had any cost savings options with my auto coverage to help offset the premium rates of adding my barn! She also educated me on additional life coverage options. She made a dreaded task enjoyable! I recommend speaking with Mary for any insurance needs you have. I'm no longer dreading future insurance conversations any as long as I can work with Mary!"
We responded:
"Thank you, Kimberly, for your kind words! We're thrilled to hear about your positive experience with Mary. Your satisfaction is our priority, and we're glad she made the process enjoyable for you. We appreciate your recommendation and look forward to serving your future insurance needs."